Contact
For problems, refund requests, data deletion, or reporting inappropriate content, you can reach us as follows.
Ways to reach us
In-app support (fastest)
After logging in, go to “Me → Contact the owner” and leave a message. We reply by in-app mail.
Support email
You can also email us. Please include the email or username you registered with.
Operator
Inn of Allure Team
Common reasons to write
- Account and sign-in
- Forgot password, cannot sign in, or account taken over: please include the email or username you registered with.
- Payments and refunds
- Please include the order number and purchase date; see the Refund Policy for the rules.
- Privacy and data deletion
- You can delete your account under “Account settings”. If you need our help, ask through in-app support. See the Privacy Policy.
- Reporting content
- If you see a work, comment, or post that breaks the Terms of Service, please include the link.
- Partnerships and other
- For anything else, or ideas for working together, use in-app support and say what it is about in the title.
We will reply as soon as we can. Please never include your password or card number in a message.